We use Parcel force for all orders within Mainland UK. Standard Delivery usually takes 2-3 days Monday - Friday.
Your order must be placed by 3pm Monday-Friday in order for your items to be processed for delivery. For example, if you place an order before 3pm on a Monday it will be delivered to you by the Wednesday.
If you order on Friday your order will be processed the following Monday and delivered 2-3 days later.
Standard Returns Policy
If goods are to be returned to Bowland Brewery, they must be returned in their original packaging, in their original condition within 14 days of purchase. You will be refunded for the order once the goods are received back into our warehouse and checked. Contact us at email@example.com if you would like to return your goods to us and we will help you to do this.
Return postage is not included and as such is at the purchasers responsibility,
The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly and can’t get damaged on the way! In the event that an item is returned to us in an unsuitable condition, we may have to send it back to you. We recommend you obtain proof of postage/Tracking. Our returns address is: Bowland Brewery, Holmes Mill, Greenacre Street, Clitheroe, BB7 1EB.
If there is a problem with your order or items are faulty, you must inform Bowland Brewery within 7 days of receipt of the order to obtain a refund. To report a problem please contact the help desk at firstname.lastname@example.org. We are unfortunately unable to offer refunds after this time period has elapsed, but we will do everything in our power to try to work something out.
We cannot accept responsibility for delivery failure if you provide an incorrect address and postal code or incorrect contact telephone number. Please check this information when placing your order.
This does not affect your statutory rights.